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Auto Zone

Rating:
33 complaints

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AutoZone is an online shop specialized in selling everything your car might need. Here you can shop online and buy car parts including brakes, body parts and hardware, internal engines, emission and climate controls, exhaust systems as well as different accessories among which chemicals, sealants and adhesives, oil and lubrication, truck accessories and all kinds of tools. You can also buy a gift card with 10 to 200 $ on it as a present for your friend.

AutoZone provides you with repair information and gives advice on such frequent bugs as battery health checkup or installing window tint. You can troubleshoot your vehicle’s problem here and get a professional help. You don't need to search for their shop for long - a store locator will immediately indicate the nearest store to your place.

Please try to contact Auto Zone Customer Service directly prior to posting any complaints on this site.

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Auto Zone Complaints & Reviews

Auto Zone Reviews

Javrcruz85
Auto Zone palm springs

I was try to get a headlights for my car in September 2011 and i mever get the right one! this guy was the manager and hi don't know nothing about the cars!!!!!!!so this guy was ma...

#276252
Nov 20, 2011
106

Grod8980
Auto Zone New parts gone wrong

I bought 2 ball joints the value craft for a 94 cutlass supreme and rode on them for about a week and then the screws started to strip out which I replace them once before and then...

#275766
Nov 18, 2011
98

Red dog ...
Auto Zone - Will not do what they needto do,

Auto zone in elizabethon tn needs to get it together .they cannot get an order right.when you go to the store they donot have any help.no one knows what they are doing.if you do or...

#271456
Oct 29, 2011
104

Freedom8...
Auto Zone - Not all employees are rude

I went into the Auto Zone at West Market Street in Akron, Ohio. My vehicle's power windows were not working. An employee named Ron was very friendly and got down to the problem a...

#270803
Oct 26, 2011
80

Jdmshawn
Auto Zone - Rip off customers treat employees poorly

i used to work there and they do not care about there employees at all all they care about is appearance and making the shop look good. you get ripped off all customers that go th...

#262631
Sep 17, 2011
286

Anonymous
Auto Zone - Sold a alternater when it was the battery

Auto Zone is the biggest ripoff in the auto parts world. My girlfriend had to get her car jumped the other day so she went to Auto Zone to have them check the charging system. The...

#260027
Sep 05, 2011
99

Silly
Auto Zone - Autozone in Apopka Fla.

We bought a brand new battery for our truck,a year and a half ago.Noe Auto zone has a 3 yr free replacement if your battery goes bad .So our battery died,we took it back and the ma...

#259433
Sep 02, 2011
145

Gemini25
Auto Zone

Omg car broke down had to get 30.00 worth of things tele checks didnt clear it because they didnt want to because it was the first time i used a check at auto zone?????????????? wh...

#258776
Aug 30, 2011
123

Anonymous
Auto Zone - Truck diver turned in frount of me indangering my life!!!

Today at about 130 pm a auto zone truck turned in frount of me while I was riding my motorcycle on the road at the wilcox exit of interstate 10 in Alabama...the driver was looking ...

#258636
Aug 29, 2011
204

BobbyJon...
Auto Zone - AutoZone Worker's can not tell the Diffrence between 06 and 07

This will be the second time this month that AutoZone *** up something I purchased online. This time they sent the wrong part. which has caused a lot of stress and postponed our Fa...

#255027
Aug 12, 2011
233

Chigirl35
Auto Zone - A manager that was rude

Richie Gomez at 3577 w grand in chicago il is very rude and ignorant he dont help his customer and make it bad he is a manager. Im a female who knows nothing about cars and dis man...

#248256
Jul 11, 2011
158

Gbblackmon
Auto Zone - Poor customer service

On Saturday 6/25/11, I purchased an accumulator and expansion block for my '93 Chrysler Lebaron at store #489 and was served by the assistant manager, Bill. I went home and be...

#245560
Jun 26, 2011
137

Jseck
Auto Zone - Bad tranny

I bought a tranny for my 93 suburban with a 3 year warranty a year and a half ago and it went out. they changed vendor since and now it has been 2 mouth and they stile haven...

#243289
Jun 14, 2011
136

Dontgoto...
Auto Zone - Sexually assaulted and laughed at

I was sexually assaulted in this store by an employee after he sent my husband outside to get information on our car. I immediately left and called corporate and was given the reg...

#242523
Jun 10, 2011
194

Padilly
Auto Zone bad fuel pump

I have an Astro van and my fuel pump went out one year ago,I have five days left on the warranty on the fuel pump and low and behold its about to go out again (that a definite) no...

#241362
Jun 04, 2011
300

RAMIZ
Auto Zone - Very bad customer service

Very bad customer service very bad customer service very bad customer service very bad customer service very bad customer service very bad customer service very bad customer servic...

#231800
Apr 11, 2011
173

Claricedw
Auto Zone - Rude Autozone Manager

I went to Autozone yesterday after I had a $50 Jump from a towtruck company, so I can get a new battery. The guy helping me looked up my car on their computer then we went to my ca...

#230126
Apr 01, 2011
550

Ed Catron
Auto Zone - Refused refund and employee customer service stinks

About six months ago I bought 2 batteries and paid core deposit of 12.00 each. laid the receipt on dash and took the cores back for refund and was refused a refund because of the r...

#226570
Mar 13, 2011
301

Twik
Auto Zone East 18th Paterson, NJ

I went in to auto zone in the Paterson 18th store to return a item. I was told by the there young unexperienced staff if I leave while the corporate office was being called to repr...

#224054
Feb 27, 2011
488

Onederer
Auto Zone - Autozone.com = slow/poor service

I just spoke to Audrey in Auto-Zones Customer Service Dept. & was told that the last notes on my acct were for a replacement of the lower control arm that I never recvd. What ki...

#223629
Feb 25, 2011
604

A. Pilgrim
Auto Zone - Rendered my car inoperable and unsafe.

This is my second bad experience at Auto Zone. I went in on the evening of 2/21/11 to have my battery replaced. Over an hour later, the Employee who was "helping" me had ripped my...

#223091
Feb 22, 2011
244

Willie9128
Auto Zone - Rude Mr. marco at 1245

On Feb.6,2011,I trying to return a item with a receipt, but Maro at store 1245 took it personal and got totally belligerent. I then asked to speak to speak to managerment,which he ...

#220189
Feb 06, 2011
108

Evanrorie
Auto Zone - Took to long to bring in an order than canceled it without telling me.

I had ordered a part for my truck online at auto-zone.com. i needed it within a few days, so i put a rush order on it. i had payed extra money to do it. i had expected it to come i...

#216403
Jan 14, 2011
238

Mitch263
Auto Zone - Autozone hit my car and is refusing to take resonsabilty

An auto zone employee delivering parts to a private garage hit my Lexus and is refusing to pay up, after running a check on the driver, i found out that the female driver has been ...

#215180
Jan 07, 2011
616

So Sad
Auto Zone sold me the wrong parts.

Auto Zone doesn't care about thier customers. They gave my wife the wrong spark plugs. My wife got them installed and her Envoy runs bad and gets poor gas mileage. The manger o...

#198868
Sep 17, 2010
524

Frank Co...
Auto Zone - NO REFUND FOR WORTHLESS ITEM

I recently purchased a mirror replacement kit (Permatex) and followed the instructions to the "T". When i took the item back to our Waverly, Ohio store, I left with nothing except...

#198427
Sep 14, 2010
515

Anonymous
Auto Zone Idiots

I purchased a battery from Auto-Zone in November for an Escort. After I had another issue with the escort I donated it to charity in December hence removing my battery I just purch...

#176754
Mar 30, 2010
474

Hunterman
Left sitting outside "Auto Zone please read"

Dear auto zone, now thanks to this site i can tell millions how caring you are and i would like you to post what your comments were to me. If you thought i would die and go away t...

#141959
Nov 21, 2008
684

Hunterman
Auto Zone - Left sitting outside!!

I pulled into auto zone "bad battery" late one night all lights on and 6 employes inside including manager but store was closed. my car died in parking lot i asked them to sell me ...

#141957
Nov 21, 2008
576

Fierymedic
Auto Zone - Rude employee

My 1995 Saab needed some repair work done on the front driver’s side wheel. Upon examination of the vehicle, my mechanic let me know we were in need of a wheel barren. I call...

#133727
Sep 02, 2008
752
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Related Information

Service Centers and Customer Services
Service centers and customer services are places which specialize in automobile maintenance, repair and sometimes modification. At the present time, these centers offer the following services: Oil Changes, Tune Ups, Exhaust, All Maintenance, Tubes & Hoses Repair & Fabrication; Cruise Control Installation & Repairs; Fuel Injection Systems & Carburetors; Cooling System Service & Repairs; Transmission Service & Clutch Replacement; Steering & Suspension; Brakes Starting & Charging Systems, Batteries; Electrical Wiring & Switches; Air Conditioning & Heating; Engines; as well as Transmission Replacement. They often have to quote prices for their customers before commencing work or after partial disassembly for inspection. In the recent time, there have been hundreds of complaints posted against the automobile service providers, since the latter do not confirm the responsibilities, obligations and promises; charge too much money and do not fix the vehicles properly.

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